Cloud Operations/ Site Reliability Engineer – San Mateo, CA
Cloud Operations/ Site Reliability Engineer
BlackBerry – San Mateo, CA
Responsibilities
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Leads all Microsoft Server strategy, design, troubleshooting, and operations
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Responsible for maximizing system uptime and availability, ensuring functional and performance SLAs
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Responsible for establishing end-to-end monitoring and alerting on all critical aspects to ensure SLAs and get proactive notifications of possible issues for all systems
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Development of an automation program for MS server virtualization and builds
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Creation of playbooks to run when responding to alerts or incidents
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Initiate and lead scripting and automation to streamline system updates and upgrades
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Work with cloud operations team to resolve trouble tickets, developing and running scripts, creating SQL jobs, and troubleshooting IIS in a hosted environment
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Works well independently and requires little or no supervision
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Microsoft Certification (MCSE) or equivalent practical knowledge managing at least 200 servers
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Working knowledge of Windows Server 2008-2016 and SQL 2008-2016 require
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Working knowledge of VMware; VM management and provisioning; Vblock technology a plus
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Expertise in Microsoft Deployment Toolkit or similar automation technologies
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Understanding of Microsoft security concepts and Patching Automation
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Experience with Application Monitoring (APM)
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Demonstrated technical experience in 2 or more of the following areas
LAN/WAN networking, load balancing, and firewalls
NAS/SAN concepts and administration
SQL database administration
Advanced knowledge of IIS
Writing and developing scripts
Working experience with deployment automation frameworks (Chef, Puppet, Salt, Ansible)
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Excellent troubleshooting and analytics skills
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Familiar or certified with ITIL
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Experience in AWS Cloud Service a plus
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US Citizen
Job Type: Full-time
Job Location:
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San Mateo, CA
Required experience:
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ITIL: 5 years
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SQL 2008-2016: 4 years
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AWS Cloud: 4 years
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Puppet: 4 years
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Windows Server 2008-2016: 4 years
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Chef: 4 years
Required language:
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English
Required licenses or certifications:
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ITIL v3
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MCSE
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authorized to work in the United States as a citizen no green card
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AWS Certifications